Data protection

Responsible body

We appreciate your visit to our website. First of all, we would like to introduce ourselves to you as the responsible body in terms of data protection law:

ProTec Metalltechnik GmbH
represented by the managing director Dirk Heyer
Spreestrasse 19
82538 Geretsried
Telephone: +49 (0) 8171 9333 0
E-mail: This email address is being protected from spam bots! To display JavaScript must be turned on.

Data Protection Officer

Proliance GmbH / www.datenschutzexperte.de
Leopoldstr. 21
80802 Munich
E-mail: This email address is being protected from spam bots! To display JavaScript must be turned on.
Telephone: +49 89 250039220

General

We would like to inform you about the collection and use of your personal data in accordance with our legal obligations.

When you use our website, personal information about you is collected.

This can be done by entering the data yourself - such as your email address. Our system also collects data from you automatically, such as your visit to our website. This happens regardless of which device or software you use our website. Any entry of data by you on our website is voluntary; there will be no disadvantages for you if you do not disclose your data.

However, without certain data it is not possible for us to provide services or conclude contracts. We will inform you of such mandatory information. On this website, the user's personal data is only collected within the framework of applicable data protection law, in particular the General Data Protection Regulation (GDPR).

The technical terms used in the text are explained in more detail in Article 4 of the GDPR. According to the GDPR, data processing is permitted in three cases in particular:

• in accordance with Article 6 Paragraph 1 Letter a and 7 GDPR, if you have consented to us processing your data; In each case, we will inform you in advance in this data protection declaration and when you give your consent in accordance with Article 4 No. 11 GDPR exactly why and under what circumstances your data will be processed by us;
• in accordance with Art. 6 Para. 1 lit. b GDPR, if the processing of your personal data is necessary for the initiation, conclusion or execution of a contractual relationship;
• in accordance with Article 6 Paragraph 1 Letter f of the GDPR if, after balancing interests, processing is necessary to protect our legitimate interests; This includes, in particular, our interests in analyzing, optimizing and securing the offerings on our website - this includes, in particular, an analysis of user behavior, the creation of profiles for advertising purposes and the storage of access data as well as the use of third-party providers.

Inventory data

We collect inventory data to the extent that it is necessary for the establishment, content design or change of a contractual relationship (including a free one) between us and the user. This may include: customer data (e.g. name, address), contact data (e.g. email address, telephone number), service data (e.g. service ordered, duration, fee). When establishing the usage relationship, we will request this data from you (e.g. name, address and email address) and also inform you to what extent the information is bindingly required to establish the usage relationship.

Usage Data

We also collect usage data to enable the user to use the services on our website.

This can include: usage information (e.g. websites or areas accessed, length of visit, interest in services), content data (e.g. data entered or uploaded by you, texts, images, sounds, videos), metadata (e.g. Identity of your device, location, IP address). We will only combine usage data if and to the extent this is necessary for billing purposes.

Otherwise, we will only create usage data pseudonymously and only if you have not objected to this. You can send this objection at any time to the address given in the legal notice or to the person responsible named in this data protection declaration. The legal basis for this data processing is, on the one hand, our legitimate interests in accordance with Art. 6 Paragraph 1 Letter b GDPR.

Hoster

1&1 IONOS SE

Our website is made available for access on the Internet by a service provider (provider or host). For this purpose we use the service of 1&1 IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany. We have concluded an order processing agreement with our provider. Our provider is then obliged to only process your data on our behalf and in accordance with our instructions. Further information on data processing by our provider can be found in its data protection declaration at https://www.ionos.de/terms-gtc/terms-privacy .

The legal basis for this data processing is, on the one hand, our legitimate interests in the provision and use of our website on the Internet in accordance with Article 6 Paragraph 1 lit. Art. 6 Paragraph 1 Letter b GDPR. Every time you use this website, our provider processes information, the so-called server log files, which are automatically transmitted by your browser every time you visit websites on the Internet. These are:

• Your IP address
• Type and version of your browser
• hostname
• Time of visit
• the website from which you visited our website
• Name of the website accessed
• exact time of call as well as
• the amount of data transferred

This data is only used for statistical purposes and does not allow us to identify you as a user.

Advertising

Before sending advertising, unless it concerns advertising for similar products that you have already purchased, we will ask you for your explicit consent in accordance with Article 4 No. 11 GDPR.
This occurs in particular if you give us your consent to send us our newsletter or fill out a contact form. You can revoke your consent at any time in accordance with the “Consent” section below. IF WE USE YOUR PERSONAL DATA TO OPERATE DIRECT ADVERTISING, YOU CAN ALSO OBJECT TO THE USE OF YOUR DATA FOR THIS PURPOSE AT ANY TIME. THIS CAN BE DONE THROUGH ANY OF OUR CONTACT METHOD, IN PARTICULAR INFORMAL E-MAIL TO THE E-MAIL ADDRESS STATED IN THE IMPRINT. WE WILL THEN NO LONGER USE YOUR DATA FOR DIRECT ADVERTISING.

Initial contact by electronic request

If you contact us electronically (e.g. email, fax, telephone, messenger, etc.), we store and process the data that you have provided to us (e.g. name, contact information, content of the request ).
The legal basis for this is our legitimate interest in effective customer communication in accordance with Art. 6 Para. 1 lit. We will only pass on this data to third parties to the extent that it is necessary (according to Art. 6 Para. 1 lit. b GDPR) for the fulfillment of the contract and this is in the overriding interest in effective service (according to Art. 6 Para. 1 lit . f GDPR) or your consent (according to Art. 6 Para. 1 lit. a GDPR) or another legal permission or obligation exists.
You can request information from us at any time, free of charge, about the purpose of processing, origin and, if applicable, recipient of your personal data.
You can also request the correction, deletion and restriction of processing of your personal data. You can object to the (further) processing of your data at any time and have a right to data portability and a right to lodge a complaint with the responsible supervisory authority. In principle, your data will only be stored for as long as required by the purpose of the respective data processing. Further storage is particularly possible if this is still necessary for legal prosecution or for legitimate interests or if there is a legal obligation to retain the data (e.g. tax retention periods, statute of limitations).

consent

If we ask you for your consent to process your data, we will inform you in clear language and in an easily accessible manner about the cases for which you give your consent.

Any consent we ask for is voluntary; any benefit you would like to obtain by granting consent can also be obtained without consent, just ask us. For any consent, you have the right to withdraw any consent you have given us to process your personal data at any time. This can be done through an informal message, e.g. B. via our contact form, an email to the email address specified in the legal notice or an unsubscribe link (if offered by us). Your revocation does not affect the lawfulness of the data processing carried out up to that point.

Storage period

In principle, your data will only be stored for as long as required by the purpose of the respective data processing.
Further storage is particularly possible if this is still necessary for legal prosecution by us or for our other legitimate interests. For your inventory data that was necessary to fulfill a contractual relationship (including a free one), this means that we will use it until the contractual relationship has been fully fulfilled or terminated, plus the limitation period (which is generally 2 or 3 years) plus an appropriate surcharge for any possible interruption save the statute of limitations.
For your usage data collected when you use the website, this means that we only store it for as long as it is still necessary for the proper functioning of our website and for as long as our legitimate interest suffices.
We will primarily only store statistical information pseudonymously. We also store your data to the extent we are legally obliged to do so. These are in particular the tax retention periods, which are generally 6 or even 10 years.

Cookies

More than necessary cookies

As part of our legitimate interest in a technically flawless online offering and its economically efficient design and optimization in accordance with Art. 6 Para. 1 lit. f GDPR, our website uses cookies and, if necessary, technologies with a similar objective such as pixels, web beacons or tags .

A cookie is a data set of information that is stored on your device (computer, tablet, smartphone, etc.). Cookies can be “session cookies” that are automatically deleted at the end of your visit to our website. However, there are also persistent cookies that are stored on your computer for a certain period of time unless you delete them. It is then possible for us to recognize your browser the next time you visit our website and to provide you with functions or offers based on your previous use. When you enter our website, we inform you about the types of cookies we use and give you the option to agree or not to individual types of cookies. We only load non-essential cookies once you have agreed to their use. For more information about the services we use that use cookies or technologies of a similar purpose, please see this privacy policy. Your browser allows you to prevent the use of cookies completely or in individual cases.

Please refer to the operating instructions for your browser for more information. You can also delete cookies, we have put together some instructions here: for Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=de 
for Safari: https://support .apple.com/de-de/guide/safari/sfri11471/mac 
for Firefox: https://support.mozilla.org/de/kb/cookies-und-website-daten-in-firefox-loschen
for Edge: https ://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies 
for Internet Explorer: https://support.microsoft.com/de-de/help/278835/ how-to-delete-cookie-files-in-internet-explorer 

Blocking cookies can limit the functionality of our website and other websites you visit.
You can find more information on how you can manage, restrict or completely turn off third-party cookies and technologies with similar purposes in particular at: https://www.aboutads.info/choices 
https://www.youronlinechoices.eu 
https:/ /www.networkadvertising.org/choices

GDPG

In order to obtain your consent to store certain cookies on your device and to document this in accordance with data protection regulations, we use data protection as part of our legal obligation in accordance with Article 6 Paragraph 1 Sentence 1 Letter c GDPR and thus also our legitimate interest in accordance with Article 6 Paragraph 1 lit. f GDPR the GDPG product of the
J!Extensions Store

https://storejextensions.org/contacts.html .
If our website is accessed, the following data will be transmitted to GDPG: your consent or revocation of your consent to the setting of cookies, a cookie set by GDPG in your browser, type and version of your browser, information about your device, the time of your visit to our website Website and your IP address in anonymized form.
The collection of the IP address does not allow any personal reference due to anonymization and serves the sole purpose of proving the consent given. Detailed information on the purpose of data collection and the GDPG data protection regulations can be found at: https://storejextensions.org/articles/privacy-policy.html
If you would like to revoke your consent, simply delete the cookie in your browser. To delete cookies that have been set, please refer to the “Cookies” chapter at the top of this data protection declaration. When you re-enter/reload our website, you will be asked again for your cookie consent.

User rights

You can request information from us at any time, free of charge, about the personal data we have stored about you. In order to prevent misuse, identification of your person is required.

Deletion, correction, restriction

You can request that we correct (including by supplementing) incorrect data at any time, as well as restricting its processing or deleting your data. This applies in particular if the purpose of processing has expired, the necessary consent has been revoked and there is no other legal basis or our data processing is unlawful. We will then immediately correct, block or even delete your personal data within the legal framework.

contradiction

EVERY PROCESSING OF YOUR PERSONAL DATA THAT WE ARE BASED ON A BALANCE WITH YOUR INTERESTS IN ACCORDANCE WITH ART.
6 ABS. 1 lit. f GDPR, YOU CAN OBJECT AT ANY TIME IF THERE ARE REASONS ARISING FROM YOUR PARTICULAR PERSONAL SITUATION. WE WILL THEN NO LONGER PROCESS YOUR DATA UNLESS WE CAN DEMONSTRATE COMPELLING REASONS FOR PROCESSING WHICH OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOM OR THE PROCESSING IS FOR THE ASSERTMENT, EXERCISE OR DEFENSE OF OUR LEGAL CLAIMS.

Data transfer

You can request that we transfer the data stored about you in machine-readable form.

Complaint

If you feel that your rights have been violated by our data processing, you can submit a complaint to the responsible supervisory authority ( here you will find a list of authorities).

Changes to the privacy policy

If a change to the data protection declaration becomes necessary for legal or factual reasons, we will update this page accordingly. No changes will be made to the consent given by the user.

Data Entries

Encryption

When you enter data on our website, whether on a contact form, when registering, logging in or for payment purposes, the website on which you enter the data is encrypted. This means that third parties cannot read what data you enter. You can recognize the encryption by the lock symbol in your browser and by the fact that the address line begins with “https” instead of just “http”.

contact form

General contact form

If you fill out a contact form or send us an email or other electronic message, your details will be stored for processing the request, possible follow-up questions or other related questions and will only be used as part of the request.

The entry of your data is encrypted, meaning that third parties cannot read your data when you enter it, even if they have access to the network (e.g. in unprotected public WiFi).

The basis for this storage is our legitimate interest in communication with interested users in accordance with Art. 6 Para. 1 lit. f GDPR and, in the case of contractual inquiries, also the storage of contract data in accordance with Art.

Your data will remain stored as long as it is necessary to process the request, in particular as long as the storage is still necessary for the fulfillment/processing of the contract, for legal prosecution by us or for our other legitimate interests or we are required by law to keep your data (e.g. within the framework of tax retention periods).

Call back please

You can request a callback from one of our service employees on our service page.
We ask for – your first name because we would like to address you personally,
– your telephone number so that we can call you back and
– your email address because we will send you confirmations of your inquiries by email.

The entry of your data is encrypted, meaning that third parties cannot read your data when you enter it.

The basis for this storage is our legitimate interest in communicating with users who are themselves interested in this in accordance with Art. 6 Para. 1 lit.

Your data will remain stored for 6 months after processing has been completed so that the service results that have already been developed can be used for subsequent service requests.

Newsletter

AcyMailing

If you order the newsletter offered on our site, we will inform you in detail about what we inform you about, what data about you is stored and what it is used for.

We will not pass on your data to third parties and will only use it to send the newsletter. We will only send the newsletter to you if you have given us your prior consent to do so.

You will receive an email from us with a link and further information and a request for your consent. If you click on this link, you agree to receive the newsletter and advertising from us. Since we are legally required to record your consent as part of the so-called double opt-in, your order for the newsletter, the sending of our consent email and your consent by clicking on the link will be logged and saved by location and time as well as with your IP address.
The basis for storage is your consent in accordance with Article 6 Paragraph 1 Letter a GDPR, which you give us when you register for the newsletter.

You can revoke this consent at any time by sending us an informal message (e.g. via contact form or email or unsubscribe link in every email). This revocation remains unaffected by the lawfulness of the data processing carried out up to that point. To send the newsletter we use the AcyMailing tool from Acyba, 12 Avenue Tony Garnier, 69007 Lyon, France.

However, no data will be passed on to this provider. Our email program allows us to recognize whether you have opened the email or clicked on a link in it, but your data is only stored internally by us. The legal basis for this storage is our legitimate interest in targeted marketing communication in accordance with Article 6 (1) (b) GDPR.

Your data will remain stored as long as you are saved in our e-mail list, the storage is still necessary for legal prosecution by us or for our other legitimate interests or we are required by law to keep your data.

Analysis tools

Our website analyzes visits to our website with IONOS Analytics, a service from 1&1 IONOS SE, Elgendorfer, as part of our legitimate interest in a technically flawless online offering and its economically efficient design and optimization in accordance with Art. 6 Para. 1 lit. f GDPR Straße 57, 56410 Montabaur, Germany.
To the extent that we have obtained your consent to use this service, the legal basis for the use of this service is Article 6 Paragraph 1 Letter A of the GDPR.

You can then revoke your consent at any time, informally and free of charge. You can find more information about your rights when giving consent in the general part of this data protection declaration. This analysis service uses certain techniques to track the use of our website.

For this purpose, this service primarily collects and stores the data that arises from traffic on the Internet, such as - time of access to the website
- number of visits to the website
- duration of the visit to the website
- IP address in pseudonymized form
- name of the host
- Browser type
- Referrer URL, i.e. the website you previously visited
- Operating system.

We use this statistical data to improve our offering.

The data is only collected by this service pseudonymously and is not combined with other personal data about you. It is not possible for us to identify you as a visitor to our website. We have concluded an order processing agreement with this provider, according to which this provider only processes your data on our behalf and according to our instructions.

Further information on data processing by this provider can be found in its data protection declaration at https://www.ionos.de/terms-gtc/datenschutzerklaerung/#c9356 .

Security systems

reCAPTCHA

As part of our legitimate interest in a technically flawless online offering and its economically efficient design and optimization in accordance with Art. 6 Para. 1 lit. f GDPR, we use the reCAPTCHA function of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”).
Google's reCAPTCHA service checks whether the entries on our website were made by a human or improperly through automated, machine processing and is therefore used in particular in connection with forms.
The reCaptcha function uses the following data to ensure that an action is carried out by a human and not by an automated bot: IP address of the device used, identification data of the browser and operating system type used, date and duration of the visit and the User behavior, e.g. mouse movements or other queries. The procedure is used exclusively to protect against spam, DDoS attacks and similar automated malicious access. The transmitted IP address will only be merged with data from your Google account if you are logged into your Google account at the time you use Google reCAPTCHA. If you do not want this transmission, you can simply log out of Google beforehand. As part of the use of Google reCAPTCHA, personal data may also be transmitted to a Google server in the USA.

However, we have ensured that your data will only be transferred to the USA on the basis of a contract in accordance with the standard contractual clauses.


According to the GDPR and the ECJ, this is a legal basis for the transfer of data to the USA. This provider is also certified according to the EU-US Data Privacy Framework. This makes data transfer to the USA possible in a legally secure manner based on the adequacy decision made on July 10, 2023. We have concluded an order processing agreement with this provider, according to which this provider only processes your data on our behalf within the framework of the GDPR and according to our instructions.

For further information on how Google uses your data, please see Google's privacy policy: https://www.google.de/intl/de/policies/privacy/ .
If you do not want your data to be transmitted, you can deactivate the execution of Java scripts in your browser or install a blocker that prevents the execution of Java scripts (e.g. https://noscript.net ). However, we would like to point out that this may affect the use of our and other websites.

Cloud storage solutions

Ionos

We use the cloud solution from IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany, for our data processing.

The legal basis for this data processing is

-

contractual legal relationships with you in accordance with Art 1 lit. f GDPR. Since we use this provider as a cloud solution, it is possible for this cloud provider to take note of our data.

This is also data that can identify a person with reasonable effort (“personal data”). In principle, this personal data is all data that you share with us when using the website and in connection with our general communication and which we then process or enter using this cloud provider. This may include contact information (such as email address or phone number), billing information (name, billing address, payment method and bank details), information regarding related third-party accounts (such as email address or username for a related PayPal). -, Google or Facebook account), scanned identification documents provided to us (e.g. ID card, driving license, passport or official business registration documents), and any other personal data (if you have provided it to us).

However, our cloud provider will not evaluate or use this data. We have concluded an order processing agreement with this provider, according to which this provider only processes your data on our behalf within the framework of the GDPR and according to our instructions.

Further information on data processing by this provider can be found in its data protection declaration at https://www.ionos.de/terms-gtc/datenschutzerklaerung/ .

Chatbot from ConRat WebSolutions GmbH

There is a chatbot from ConRat WebSolutions GmbH on our website.
Gartenstraße 4, 37281 Wanfried (Germany), https://www.chatbot4you.io (hereinafter ConRat), incorporated. The chatbot is an intelligent software solution that comes into contact with website visitors and can independently request or provide certain information. The chatbot's communication behavior is programmed by the operator of this website. ConRat is not involved in programming the communication behavior and only provides the software for this.

If you, as a website visitor, contact the chatbot integrated on this site, it saves the communication content. The communication content can be deleted manually by each communication partner at any time; Otherwise, the communication content will be deleted after 4 weeks at the latest.

ChatBot4You sets a technically necessary cookie to enable you to contact us via the chat window.

An individually generated key is stored in the ChatBot4You cookie, which can be used to clearly communicate between you and us. It is a session cookie that only applies during your browser session.

Created with the data protection generator from https://easyrechtssicher.de

Our current data protection declaration from April 20, 2024 applies